Frequently Asked Questions

Information regarding account registration and email addresses.

I Cannot Log In with My Previous Email Address

To enhance security, we have changed our account authentication method to a one-time password format.
If you are unable to use your previous email address, please contact us. We will assist you in updating your email address.

Multiple Accounts Have Been Created

If your email address cannot be used, multiple new accounts may have been created. This may prevent you from placing orders.
In this case, please reach out to us using the contact form below. We will help you consolidate your accounts or update your email address.

Contact Us

If you need to change your email address or have any questions about your account, please feel free to contact us using the form below.
https://www.babyssb.co.jp/contact/
We apologize for any inconvenience. If you have any questions or concerns, please do not hesitate to contact