Product ID: B46HC932
【Build-to-order】Mille-feuille Royal pour la Princesse mini bonnet
【Build-to-order】Mille-feuille Royal pour la Princesse mini bonnet
Please note that shipping charges will be added to some items, such as pre-order items and umbrellas.
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For a list of products in the series and details of items used in coordination, please click the button below.
ATTENTION
- Customers from within Japan:
- We do NOT accept any cancellation.
- Payment deadline for bank transfer is within a week from order and full payment is necessary.
After deadline, reserved stock will be automatically cancelled.
We will ask to refrain from placing future order when an order is cancelled.
Please contact us or leave a comment when payment name is differ from order name. - Credit card is not available once payment process failed.
- Customers from outside Japan:
- We do NOT accept any cancellation.
- UnionPay/Alipay are not available once payment process failed.
When the process failed, we ask to pay via Paypal.
When a payment failed, please contact to us (order@babyssb.co.jp) immediately.
We may ask to refrain from placing future order when the order is cancelled by no contact. - High import tax may will be charged at customs since this series includes expensive item.
Please be aware that we do NOT accept any return by the reason of the tax.
Also, please consult to customs before placing an order since they may refuse to import the package which includes expensive item even if receiver is willing to pay the tax.
Here are our latest series which reservation period have ended.
+ Estimated arrival
Scheduled to arrive July to August 2022.
Scheduled to arrive September to October 2022.
(Arrival schedule may be changed depending on the situation.)
Due to the spread of the COVID-19 infection, we will be changing the delivery date.
We apologize for any inconvenience this may cause and ask for your understanding and understanding.
+ Color
- [Pink]
Pink lame lace fabric×White shantung×Pink soft tulle×White flower braid×Pink lame stripe ribbon×Pink opal ribbon×Pink/Silver lame tulle lace×Lame flower lace×Pink pearl×Silver crystal - [Saxe blue]
Silver lame lace fabric×White shantung×White soft tulle×White flower braid×Saxe blue lame stripe ribbon×Silver opal ribbon×Saxe blue/Silver lame tulle lace×Lame flower lace×White pearl×Silver crystal
About payment
About payment
About payment
- To the PayPal users, payment will be requested during the order process. To place an order, payment has to be completed.
Shipping & Returns
Shipping & Returns
About shipping
[Policy update from 12pm on 07.01.2024]
1 order - 1 shipment basis.
Though reservation items can be combined with in-stocked items, please be aware that the shipping will be after all items are arrived.
If you'd like to receive your items accordingly to each arrival, please place orders separately.
*Umbrellas and build-to-order series are NOT applied to combining with other items/reservation series.
Though ordering in 1 cart can be accepted, shipping fees are automatically charged according to the number of shipment.
All packages are shipped via EMS and will normally take between 3 to 5 days to arrive (please keep in mind that this may vary from country to country and during certain periods of the year like Christmas and New Year holidays).
If you encounter any problem with your shipment, please contact us to order@babyssb.co.jp . We will check the status of your package and proceed accordingly.
Shipping rates can be checked in the following page:
http://www.post.japanpost.jp/int/charge/list/ems_all_en.html
Shipping cost will be automatically charged according to the total of the weight of the order. Though we try our best to calculate fees accurately, there are sometimes differences between the price we quote and the shipping fee the post offices charges.
Regardless actual weight is heavier than calculation, we never ask for any extra payment and, thus, we cannot refund any difference in the case actual weight is lighter than calculation either. We apologize for the inconvenience and would like to ask you for your understanding.
A. About custom duty.
An extra custom fee can be applied depending on the country of destination. This custom tax varies from country to country, so please be sure to inquire to your local post office or custom house about this charge. This amount is to be covered by the customer.
We do NOT accept any return by reason of tax since shipment trouble often occurs when the package returned.
In the case the package returned because of non-payment of tax, we may refuse to ship abroad after that.
B. About an invoice and declared value of items.
Please take into consideration that we are unable to lower the declared value of our items on a shipping invoice.
This is to protect the items being shipped in case of loss or damage, since lowering the value on any invoice would make the shipping insurance void.
Returns / Exchanges
Returns / Exchanges
A. Damaged items
Please be sure to contact to us within 3 days after delivery in case you have encountered a problem or received a damaged item. Please be sure to include detailed pictures of the damage or problem.
We can only accept claims for original, unused items with their tags still attached. Used items cannot qualify for repair or exchange.
For damaged items, all return shipping expenses will be covered by us.
Depending on the damage, your item might be eligible for either repair or exchange.
Repair times can vary from item to item, but it usually takes 2-3 weeks to be ready.
* We cannot accept claims for items that were not damaged on production, in other words, if the damage looks like it was made after the delivery was complete or by use, unfortunately we cannot accept to return, repair or exchange an item.
B. Returns and exchanges
Returns or exchanges will only be accepted if the ordered item is erroneous or defective. Please be sure to contact our staff within 3 days after delivery in case you have encountered a problem to the following email: oversea@babyssb.co.jp. Our staff will answer with more information about the return process.
We can only accept claims for original, unused items with their tags still attached. Used items cannot qualify for return or exchange.
In case of a mistaken order or damaged goods, all shipping costs will be covered by our company.
Unfortunately we cannot accept returns or exchanges for personal reasons (i.e. if our customer doesn’t like the fit, or if the item is different that imagined, etc.). If the item is still to be returned regardless, we will ask our customer to please cover all shipping fees back to our office. After we are able to check the contents of the package carefully, we will only refund the item cost.
